Intermittent timeout errors occurring in Beyond/HRCenter/Enterprise

Incident Report for TempWorks Software

Resolved

This incident has been resolved.

Posted Nov 06, 2023 - 20:06 CST

Update

We are continuing to monitor for any further issues.

Posted Nov 06, 2023 - 19:15 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2023 - 16:10 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 06, 2023 - 15:54 CST

Investigating

We are currently investigating this issue.

Posted Nov 06, 2023 - 15:54 CST

This incident affected: Beyond, HRCenter (HRCenter (Employee), HRCenter (Admin), Convert Service), and Enterprise (Apps.OnTempWorks.Com) (RDP Web Access, RDP Gateway, RDP Connection Broker, RDP Session Hosts).